Get Help & Support
We're here to help! If you have questions about your coaching program, technical issues, or general
inquiries, please reach out to us.
How to Get Support:
Email
180rewire@gmail.com
Response Time
24-48 hours
Hours
Monday - Friday, 9 AM - 6 PM GMT
Common Issues & Solutions
App Access Problems
- If you can't log into the coaching app, reset your password using the "Forgot Password"
option
- Clear your browser cache and try again
- Contact support if issues persist
Payment Issues
- Check that your payment method has sufficient funds
- Ensure your billing address matches your card details
- Contact support for payment troubleshooting
Video/Content Not Loading
- Check your internet connection
- Use a different browser (Chrome, Safari, Firefox)
- Update your browser to the latest version
- Disable ad blockers that may interfere with video streaming
Scheduling & Check-ins
- Use the coaching app calendar to book weekly check-ins
- Set reminders for your scheduled sessions
- Contact support for rescheduling requests
Billing & Subscription
- View your invoice in the account dashboard
- Update payment methods under "Billing Settings"
- Contact support for billing disputes or cancellations