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Refund Policy - Rewire 180

Last Updated: February 2026

1. Refund Eligibility

Full refunds are available for:

  • Cancellation within 14 days of enrollment (cooling-off period)
  • Technical failure preventing service access for 7+ days
  • Payment errors or duplicate charges

No refunds for:

  • Requesting changes to coaches/programs
  • Not seeing desired results
  • Lack of time/effort to complete program
  • Programs partially completed

2. 14-Day Money-Back Guarantee

What's Covered:

  • Full program fee refund
  • All payments made (no deductions)
  • No questions asked
  • Processed within 10 business days

How to Claim:

  1. Email: refunds@rewire180.com
  2. Include order number and reason
  3. Confirm you wish to proceed
  4. Sign cancellation agreement

⚠ Important: This only applies if you haven't:

  • Completed more than 2 coaching sessions
  • Accessed more than 30% of program content
  • Received personalized training plans

3. Monthly Payment Refund Policy

If Paying £1,000/Month:

  • Cancel anytime with 7 days' notice
  • Final payment refunds within 14 days
  • No penalty for cancellation
  • Access removed immediately upon cancellation

Example:

  • Month 1: Charged £1,000 (14-day refund available)
  • Month 2: Charged £1,000 (7-day cancellation notice applies)
  • Month 3+: Same as Month 2

4. Upfront Payment Refund Policy

If Paying £6,000 Upfront:

  • Refunds available within first 14 days
  • After 14 days: Prorated refund applies
  • Formula: (Remaining Days ÷ 180 Days) × £6,000
  • Minimum refund: £0 (at 180 days)

Refund Examples:

Day 10 £6,000 refund (within 14-day window)
Day 30 £5,700 refund (150 days ÷ 180 = 83.3%)
Day 90 £3,000 refund (90 days ÷ 180 = 50%)
Day 180 £0 refund (program completed)

5. Non-Refundable Items

  • VIP In-Person Coaching (non-refundable after service completion)
  • Payment processing fees
  • Duplicate charges (refunded without questions)

6. How to Request a Refund

  1. Step 1: Email 180rewire@gmail.com
  2. Step 2: Subject: "Refund Request - [Your Name]"
  3. Step 3: Include:
    • Full name and email
    • Order/Program ID
    • Reason for refund
    • Any supporting documents
  4. Step 4: We respond within 5 business days
  5. Step 5: Approve or explain denial
  6. Step 6: Refund processed to original payment method within 10 business days

7. Refund Processing

  • Timeline: 10 business days after approval
  • Method: Original payment method (card/bank transfer)
  • Bank clearance: May take 3-5 additional business days
  • No fees: We don't charge fees for refunds

8. Reasons for Refund Denial

We may deny refunds if:

  • Request made after refund period
  • Program was substantially used
  • Customer violated Terms of Service
  • Fraudulent or chargeback claims
  • Request lacks valid proof/documentation

9. Disputes & Appeals

If your refund is denied:

  1. Email: disputes@rewire180.com
  2. Provide detailed explanation
  3. Include supporting evidence
  4. We review within 14 days
  5. Final decision is binding

10. Chargebacks

  • Do NOT file chargebacks without contacting us first
  • Chargebacks result in permanent account termination
  • We will dispute chargebacks and pursue legal action
  • Your account will be blacklisted

11. Cancellation After Refund Period

If you cancel after 14 days:

  • Monthly plans: Cancel anytime with 7 days' notice
  • Full payments: Prorated refund based on days remaining

Example Exit:

  • You paid £6,000 for 180 days
  • You cancel on Day 60
  • Days remaining: 120
  • Refund: (120 ÷ 180) × £6,000 = £4,000

12. Special Circumstances

Medical/Injury Claims:

  • Provide doctor's note
  • Eligibility assessed case-by-case
  • Refund may be approved at our discretion

Hardship/Financial Difficulties:

  • Contact us to discuss options
  • May offer: Payment plan, program pause, or partial refund
  • Requires documentation

Need Help?

Contact our support team for any refund-related inquiries:

Email: 180rewire@gmail.com

Response Time: Within 5 business days